FAQs

FAQs

Hotack FAQs cover single-LCD projectors, OEM and ODM cooperation, R&D, manufacturing, certifications, orders, and after-sales support for global customers.

Find answers to common questions about Hotack Technology, projector customization, manufacturing capabilities, and business cooperation.

About Hotack

Who is Hotack Technology?

Hotack Technology, officially Chengdu (Shenzhen) Hotack Technology Co., Ltd., is a China-based projector R&D and manufacturing company founded in 2007. Hotack currently focuses on single-LCD projectors and provides OEM and ODM solutions for global business partners.

What types of projectors does Hotack manufacture?

Hotack primarily manufactures single-LCD projectors, including smart projectors, home theater projectors, portable projectors, and models for business applications. Product specifications and software configurations vary by model.

Where are Hotack’s offices and factories located?

Hotack operates offices and manufacturing facilities in Chengdu, Sichuan, and Shenzhen, Guangdong, China. Both locations support the company’s projector development, manufacturing, and business operations.

What are Hotack’s manufacturing capabilities?

Hotack has more than 500 employees, 17,000 m² of working area, and 20 assembly lines. Its facilities include Class-100,000 dust-free workshops, with a stated monthly production capacity of up to 500,000 projector units.

OEM & ODM Cooperation

Does Hotack provide OEM and ODM projector services?

Yes. Hotack provides OEM and ODM services for projector brands and business partners. OEM projects can use existing product platforms, while ODM projects can involve deeper product design, engineering, software development, and manufacturing customization.

Explore our OEM & ODM Solutions.

What projector customization options does Hotack offer?

Hotack supports projector customization involving branding, product appearance, housing, hardware, software, firmware, user interfaces, packaging, and regional settings.

Structural and optical configurations can also be evaluated according to the selected platform and project requirements.

What R&D capabilities does Hotack have?

Hotack has more than 100 R&D engineers specializing in software, hardware, structural engineering, optics, and product testing.

Its development capabilities include PCB design, firmware development, optical design, and projector functions such as automatic image correction.

What projector operating systems and software platforms does Hotack support?

Hotack develops its proprietary Lumina OS and Lumina GO mobile-control solution. Its published projector solutions also include Google TV, Whale TV, and VIDAA platforms.

Available systems, chipset configurations, and customization options depend on the selected projector model and project requirements.

How does Hotack manage a customized projector development project?

A customized projector project generally progresses through requirement analysis, product design, prototype development, testing and validation, and mass production.

The specific development scope is determined by the project’s technical requirements.

Quality & Certifications

How does Hotack manage projector manufacturing quality?

Hotack’s manufacturing operations are supported by more than 30 quality control staff, Class-100,000 dust-free workshops, and an ERP management system.

Quality management and product testing are integrated into the company’s development and manufacturing activities.

What certifications and compliance documents does Hotack have?

Hotack’s official materials identify ISO 9001 quality management certification and BSCI-related factory compliance.

Product certifications and compliance documents include CE, FCC, RoHS, CCC, SRRC, TELEC, and HDMI, depending on the specific projector model and market requirements.

Visit our Certifications page for more information.

Orders & Support

How can I request a quotation for an OEM or ODM projector?

You can submit your project requirements through our Contact Us page or email info@hotack-tech.com.

Please include your target projector specifications, expected order quantity, customization needs, and destination market so our team can review your requirements.

What is Hotack’s minimum order quantity and production lead time?

Minimum order quantities, development schedules, and production lead times are confirmed according to the selected projector model and project requirements.

Contact our sales team with your specifications and expected order quantity to discuss the applicable terms.

Does Hotack provide after-sales support?

Yes. Hotack has an after-sales team to assist with product-related questions and support requests.

Specific warranty coverage and after-sales service arrangements should be confirmed according to the product and cooperation agreement.